Order tracking
Use the Track Your Order button in your confirmation email first. If tracking is missing or unclear, open the assistant and enter your order number and checkout email.
MEZ Studio Assistant
Need help with your order?
If you are waiting on an order, need tracking, have a sizing question, or need help with returns, the MEZ Studio Assistant can help you find the right next step.Have your order number and checkout email ready if you are asking about tracking.Sizing help
The slim-fit women’s tee runs very small. Many customers need to size up 2-3 sizes. The assistant can help you choose between slim, boxy, sweatshirt, and hoodie styles.
Returns or damaged items
Open the assistant with your order number, product name, and photos if something arrived damaged, wrong, or not as expected. The studio will review the right next step.