FAQ
Frequently Asked Questions (FAQs)
Welcome to our FAQ section! Here, you'll find answers to commonly asked questions about our products and services. If you have further questions, feel free to reach out—we’re here to help.
General Questions
Q: What products do you offer?
A: We offer original artworks, limited edition prints, canvas pieces, T-shirts, and phone covers.
Q: Do you accept custom orders or commissions?
A: Yes! You can request a commissioned artwork by filling out a form detailing your vision, color preferences, and symbols. The process takes 4-6 weeks to complete.
Q: What materials are used in your artwork?
A: We use high-quality canvas, professional-grade paints, a resin seal for protection and vibrancy, and studded armor to symbolize strength.
Pricing and Payment
Q: What are the prices of your products?
A: Our artworks range from $500 to $10,000. Limited edition prints and canvas pieces are priced from $130.
Q: What payment options do you accept?
A: We accept American Express, Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, Union Pay, and Visa. Payment plans are available for commissioned works.
Shipping and Returns
Q: Do you offer free shipping?
A: Yes, we offer free shipping and returns on orders over $100.
Q: How long does shipping take?
A: Ready-to-buy pieces ship within 3-5 business days. Delivery typically takes 1-2 weeks for domestic orders. International shipping times may vary.
Q: Do you ship internationally?
A: Yes, we ship worldwide. Please note that customs fees may apply for international orders.
Q: What if my artwork arrives damaged?
A: If your artwork arrives damaged, please contact us immediately. We offer free returns and will resolve the issue promptly.
Product Details
Q: What is the quality of your prints and canvases?
A: Our prints and canvases are created with professional-grade materials to ensure vibrant colors and durability, providing a gallery-quality finish.
Q: Are your artworks limited edition?
A: Some of our artworks are limited edition. Check individual product listings for availability.
Q: How do I care for my artwork?
A: Avoid direct sunlight, and clean with a soft, dry cloth. Do not use chemicals or abrasive materials.
Orders and Support
Q: How do I place an order?
A: Simply browse our online gallery, select your desired artwork, and follow the checkout process.
Q: Can I track my order?
A: Yes, tracking information is provided for all orders once shipped.
Q: How can I contact you if I have questions?
A: Feel free to reach out via our website or social media platforms. We’re happy to assist!